Hello,
It came to our attention a few days ago that as many of you suspected, the site had been hacked and viruses injected into the files. First and foremost we would like to make it known that no credit cards were compromised, as none of that information is kept on our server.
There were a few different problems related to this, including after logging in having a random unrelated account pop up.
The site has been cleared by two security experts, and many of the problems you have been experiencing will resolve.
The problem of passwords not working is not one of them however. If you experience this problem, we advise that you clear your cookies and your cache. Please also check your junk folders for return emails.
There were a few different problems related to this, including after logging in having a random unrelated account pop up.
The site has been cleared by two security experts, and many of the problems you have been experiencing will resolve.
The problem of passwords not working is not one of them however. If you experience this problem, we advise that you clear your cookies and your cache. Please also check your junk folders for return emails.
You should get two emails from us for a request to change a password. One to confirm and one with the password.
We are asking that if you have any trouble after doing this that you open a new e-ticket detailing the problem at our new ticketing system here:
http://www.stephaniemiller.com/support
For those of you having trouble getting podcasts to refresh, please log in
to your accounts, re-capture your URL, and re-do any links to iTunes and otherpodcatchers.
Thank You
TEAM SM
TEAM SM
